Once you have claimed an offer, please go to the reward partner’s website to redeem the offer. You can find the steps to redeem under each offer.

After claiming the offers, this can be redeemed on the reward partner’s website. Please follow the steps to redeem mentioned under the specific offers page.

The validity of each voucher will be mentioned in the T&Cs. Please read them carefully before claiming each offer.

Yes, all vouchers can be used online.

Each voucher can be redeemed only once per user per mobile number.

No, all offer details will be shared via SMS and Email with you.

Unfortunately, these are non-returnable vouchers.

The offers listed on this platform are absolutely free to claim. However, in order for you to redeem them on the partner’s app/website, you will have to pay for the balance amount once you have applied the coupon code/offer on the respective purchases.

Convenience fee of 49INR will be chargeable only for Movie Tickets/OTT vouchers.

You can write to us on Feedback@bigcity.in. Our team will help you to resolve your queries.